R800.00
Conflict is an inevitable part of life and all human relationships, and work is no exception as there will always be different opinions, cultural, gender and other differences.
Conflicts in work life affect everyone individually as well as the entire organisation – they have an impact on productivity, employee turnover, unproductive time, communication breakdown etc.
This comprehensive online course aims to empower learners with the knowledge and skills needed to effectively navigate conflicts and transform them into opportunities for constructive resolution. Whether you’re a professional seeking to enhance your conflict management abilities or an individual aiming to improve your interpersonal relationships, this e-learning course will equip you with practical strategies and insights to succeed.
You will learn how to identify, manage and resolve conflicts within the workplace. The course will also equip the learner with all the tools and techniques they need to develop their negotiating skills and to ensure they become effective at navigating fair and honest negotiations that lead to success.
The course is comprised of the following main sections:
This online learning course applies to all employees with an organisation. Although predominantly aimed at managers, this course would suit anybody, as we all deal with issues and negotiate in our day to day roles.
CPTD Points: 5 (Type 3)
| Training Duration | 2 Hours |
|---|---|
| Publisher | Learner Bubble |
