Communication Skills (Bundle)

Overview

If you’re going to focus on any so-called “soft” skill, improving your communication skills would be an excellent place to start. This topic could extend into several areas of management, but here we touch on the core skills learners need to communicate well with their teams. From speaking clearly, to writing with concision, from building rapport, to listening well, this e-learning course covers the fundamental areas you need to consider if you want to develop effective communication skills.

The course also explores some of the key techniques that can help to build or improve active listening, gives learners the practical tools to provide constructive feedback that causes positive change, and develops presentation skills.

The course is comprised of the following main sections:

• Active Listening
• Communication Skills
• Giving & Receiving Feedback
• Presentation Skills

Audience

This e-learning course is designed for all employees and will help anyone who wants to improve their communication skills.

CPTD Points: 5 (Type 3)